We recently decided to exchange the A4 green sheet that we were given as our Residency document a couple of year ago.
It's not exactly to most convenient size to carry in one's wallet and we prefer the credit-card sized newer one.
First stop: Police Station in Torre del Mar (Comisario)
Get there early and get a ticket from the police officer at the door.
There seems to be a finite number of tickets issued daily - obviously to ensure that all applicants can be seen (eventually)
We were given the final tickets numbered 73 & 74 at 10:30am
The woman at the desk will provide you with 2 forms each.
One to take to Cajamar Bank with your €10.30 to pre-pay before you return to the Police station.
The second form is to be completed with your name, gender, date of birth, name of parents, NIE, address & phone number.
When you have paid at the bank you will need:-
the Cajamar Form showing that you have paid €10.30
The orginal A4 Green Form Residency
Copy of each passport (I took originals too, in case....)
The old, expired, original Residency Card that has your photo on it.
If you return to the Station after queuing at Cajamar, you can loiter near her desk and she will see you in between serving the other ticket holders.
When we returned she checked all our documents & copies &went to the computer.
She stamped stuff, and STAPLED stuff!!!!!! (so we knew we were onto a winner!)
Then printed off a piece of paper for each of us - strangely "laminated" on one side.
We brought them home and properly laminated them into the Credit-Card sized Laminate Pockets Phew!
By the way, the cafe across the road is run by an Irish Chap who does great coffee, tea and pitufos tostados!
Any time one sets off to do battle with Spanish Bureacracy, it's best to provide for oneself the following items:-
A flask of tea & a pack of sandwiches; comfortable air cushion; your Kindle or that historical trilogy you've looked forward to reading when you could find the time..... and prepare yourself mentally by watching, yet again, this short video
Have faith - you CAN beat the system! Remember to take your own stapler!