Tuesday, September 25, 2012

Airlines brought to Heel

Iberia cannot cancel the return leg of your journey if you did not use the outward ticket.
Mercantile Court number 12 in Madrid has ruled that three clauses in the Iberia contract are ‘abusive’. 

The judge also said she did not agree with the passenger using another company to return, or having to modify their ticket.
She said it was ‘abusive’ if the airline assumed no responsibility for when a connecting flight is missed.
The case came following a denuncia from the OCU, the Consumers’ and Users Organisation. Last year the OCU made a series of demands against other companies such as Spanair, Vueling, and Ryanair.
In first two of those companies the judge obtained a favourable announcement on 15 abusive clauses.
The case against Ryanair will be on October 24.
News from http://www.typicallyspanish.com

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